Repair claims tables
This section explains the repair claim tables in Manufacturing Commercial Operations.
Repair claim plugin
The repair claim feature adds or modifies the existing tables:
- Expense Line [fm_expense_line]
- Case [sn_customerservice_case]
- Case Line [sn_case_line]
The repair claim plugin adds the following tables.
| Label | Description |
|---|---|
| Repair Claim Case\[sn\_repair\_claim\_mgmt\_case\] | Stores the details of the repair claim request submitted for reimbursement. |
| Repair Claim Case Line\[sn\_repair\_claim\_mgmt\_case\_line\] | Stores the repair claim job level details of the customers. |
| Repair Case Line Charge\[sn\_repair\_claim\_mgmt\_case\_line\_charge\] | Stores the specific line item that holds the detailed expenses involved for the repair. |
| Expense Line\[fm\_expense\_line\] | Stores the expense information for the approved or partially approved claim jobs. |
| Claim Case\[sn\_claim\_cmn\_case\] | Stores the input provided by the dealer to the manufacturer when the claim request is raised. This information is retrieved from the Promotion input table. |
| Claim Case Line\[sn\_claim\_cmn\_case\_line\] | Stores the job level details for the claim |
| Case Line\[sn\_case\_line\] | Stores the case line item records that are created for parent cases. |
| Claim Case Line Charge\[sn\_claim\_cmn\_case\_line\_charge\] | Stores the charges incurred for each repair job. |
To learn more about the Case and Case Line, see .
Parent Topic:Repair claims data model