Recall campaign data model

The recall campaign framework enables you to initiate the reimbursement claim request from the OEM for the recalled products.

A recall is a measure taken by the manufactures when they identify a safety issue or defect with the product. The recall process launched by the manufacturers or OEM involves the following tasks:

• Identify an issue
• Develop a fix
• Recall planning and preparation (Phase Rollout)
• Recall execution
• Recall claim (Reimbursement for the dealers)

Note: Only Recall Planning and Preparation and Recall Claim are supported.

A recall is initiated when a particular defect impacts a significant number of products. The following diagram shows the entities and their relationships within the recall claims application.

• Recall campaign tables
  This section explains the recall campaign tables in Manufacturing Commercial Operations.

Parent Topic:Data model