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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Recall campaign tables

This section explains the recall campaign tables in Manufacturing Commercial Operations.

Recall claim plugin

The recall claim feature adds or modifies the existing tables:

  • Planning Item [sn_align_core_planning_item]
  • Task [sn_customerservice_task]
  • Service Organization Criteria

The recall claim plugin adds the following tables.

LabelDescription
Recall Campaign\[sn\_rcl\_claim\_mgmt\_rcp\]It’s the parent table and stores the Recall campaign initiative information.
Recall Campaign Task\[sn\_rcl\_claim\_mgmt\_campaign\_task\]Stores the task information that must be fulfilled to complete the Recall Campaign process.
Recall Campaign Phase\[sn\_rcl\_claim\_mgmt\_rcp\_phase\]Stores the information related to the launch of the recall campaign.
Impacted Finished Goods\[sn\_rcl\_claim\_mgmt\_finished\_good\]Stores the asset information for all the assets impacted by a recall campaign.
Corrective Action\[sn\_rcl\_claim\_mgmt\_ca\]Stores the remedy procedures to resolve the issues mentioned as part of recall campaign record.
Recall Campaign Phase Task\[sn\_rcl\_claim\_mgmt\_phase\_task\]Stores the tasks related to a recall Campaign phase.
Corrective Action Labor Charges\[sn\_rcl\_claim\_mgmt\_ca\_labor\_charges\]Stores the detail of different types of charges to perform the remedy procedures.
Planning Item \[sn\_align\_core\_planning\_item\]Stores the new item details.
Recall campaign part requirement\[sn\_rcl\_claim\_mgmt\_rcp\_part\_requirement\] 
Recall campaign part availability\[sn\_rcl\_claim\_mgmt\_rcp\_part\_availability\] 
Recall phase part allocation\[sn\_rcl\_claim\_mgmt\_phase\_part\_allocation\] 

Parent Topic:Recall campaign data model