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Recall a campaign phase › Create a campaign › Recall management › MCO workspace › Use › Manufacturing Commercial Operations
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Adding a sub-phase

Create a sub-phase for a parent phase.

Before you begin

Role required: sn_rcl_claim_mgmt.recall_manager and sn_rcl_claim_mgmt.recall_phase_owner

Procedure

  1. Navigate to Workspaces > CSM/FSM Configurable Workspace > Lists > Recall Management > My Campaigns > Recall Campaign Phases.

  2. Select Create Sub-phase.

  3. On the recall campaign phases form, fill in the fields.

    For a description of the field values, see Recall campaign phase form.