View a repair claim case
View the repair claim cases.
Before you begin
Role required: claim agent or manufacturing operations admin
Procedure
Navigate to All > Repair Claims.
Choose a list of cases to view.
- My Cases: Cases assigned to them
- All: Cases that belong to that business location.
- Open: All the open cases.
- Unassigned: Unassigned cases and assign them to the available agent.
- Escalated: Cases that are escalated and need attention.