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Product non-conformance › MCO workspace › Use › Manufacturing Commercial Operations
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

View a product non-conformance

View the product non-conformance reports.

Before you begin

Role required: Quality Issue Management Admin or product non-conformance submitter (sn_mfg_qm.product_non_conformance_submitter)

Procedure

  1. Navigate to Workspaces > CSM/FSM Configurable Workspace > List > Product Non Conformance Case.

  2. Choose a list of cases to view.

    • My Cases: Cases assigned to them
    • All: Cases that belong to that business location.
    • Open: All the open cases.
    • Unassigned: Unassigned cases and assign them to the available agent.