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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Submit a repair claim for warranty

Create a warranty claim and submit it for approval.

Before you begin

Role required: admin

Procedure

  1. Navigate to Dealer Portal > Catalogs > Customer operations > Repair claim.

  2. On the Claim details form, fill in the fields.

    For a description of the field values, see Claim details form.

  3. Select Continue.

    The Claim jobs form appears.

  4. Select Add claim jobs.

  5. Set Type to Warranty or Recall.

  6. On the Claim jobs form, fill in the fields.

    For a description of the field values, see Repair claim form.

  7. Select Submit.

    The claim review is enabled.

Result

The Claim job is successfully submitted for review and approval.

Related topics

Repair claim

Repair claim