Report an issue

Create an issue report for the product non-conformance.

Before you begin

Role required: Product Non-conformance Submitter (sn_mfg_qm.product_non_conformance_submitter)

About this task

This task appears only when Now Assist capabilities are not available.

Procedure

1. Navigate to Dealer Portal > Catalogs > Categories > Quality issues > Report a product non-conformance.

2. On the Report a product non-conformance form, fill in the fields.

   For a description of the field values, see Report a product non-conformance.

3. Select Choose a file, to upload any available documents or images.

4. Select Submit.

5. In the Correction actions tab, Correction action can be viewed.