Recall a campaign phase

Create a recall campaign for a specific geography or a dealership.

Before you begin

Role required: sn_rcl_claim_mgmt.recall_manager and sn_rcl_claim_mgmt.recall_phase_owner

Procedure

1. Navigate to Workspaces > CSM/FSM Configurable Workspace > Lists > Recall Management > My Campaigns > Recall Campaign Phases.

2. Select Create phase.

3. On the required recall campaign form, fill in the fields.

   For a description of the field values, see Recall campaign phase form.

4. Select Save.