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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Create a product quality investigation

Create a non-conformance case task report for products that had an issue.

Before you begin

Role required: admin

Procedure

  1. Navigate to Workspaces > CSM/FSM Configurable Workspace > List > Product Quality Investigation > Product Quality Investigation Task.

  2. Select New.

  3. On the Product Quality Investigation Task form, fill in the fields.

    For a description of the field values, see Product quality investigation task form.

  4. Select Save.

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