Product details form

The Product non-conformance details form enables you to add the case details.

Field	Description
Number	Product non-conformance case task number that is automatically generated. The number starts with PNCC and incremented for every new report.
Issue severity	Severity of the non-conformance case from the options:- Critical - Major - Moderate - Minor
Priority	Priority of the non-conformance case.
Install Base	Install base item that has the issue.
Asset	Impacted asset.
Requesting Service Organization	Select the service organization, business unit, or department on whose behalf this case record is being submitted.
State	State of the non-conformance case.- Draft - New - In progress - Closed complete - Closed canceled - Closed incomplete - Closed duplicate
Complaint type	Complaint type.- Product - Location - Service - Delivery - Warranty - Installation
Issue type	Category of the non-conformance case, which helps classify the nature of the issue for accurate tracking and resolution.- Design - Process - Supplier - Material - Logistics - Documentation
Total estimated cost	Total estimated cost of the non-conformance case.
Total actual cost	Total actual cost of the non-conformance case.
Assignment group	Organizational units or teams responsible for handling specific tasks, cases, or issues. It is auto-populated.
Assigned to	User to whom the non-conformance case has been assigned. It is auto-populated based on the Assignment group owner, but you can reassign it to available user.
Product quality investigation candidate	Option to display Product quality investigation.
Product quality investigation	Product quality investigation.
Short description	Short description on the non-conformance case.
Complaint details	Complaint details, if any.

Parent Topic:Quality issue management form