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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Review and approve a pre-authorization request

Review and approve the pre-authorization request submitted by a dealer.

Before you begin

Role required: sn_claim_cmn.warranty_specialist

Procedure

  1. Select Review & approve jobs.

  2. From the list, select one of the following tasks.

    TaskDescription
    Approve allApprove all job claim expenses.
    Reject allReject all job claim expenses.
    Partially approvedPartially approve the job claim expenses.
    Send backSend back the claim for additional information.
  3. Select Submit.

  4. Enter Submit claim comments.

  5. Select Confirm.