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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Notes form

Notes form enables you to add the watch list details.

Field 
Watch listAdd names of users who receive notifications and can view the case task.
Watch notes listAdd names of users who receive notifications and can view the work notes of the case task.
Work notes (Private)Enter the work notes.
Additional comments (Customer visible)Enter additional comments for customer, if any.

Parent Topic:General form