Create an impacted asset
Identify an impacted asset that must be replaced or recalled.
Before you begin
Role required: sn_rcl_claim_mgmt.recall_manager
Procedure
Navigate to Workspaces > CSM/FSM Configurable Workspace > Lists > Recall Management > My Campaigns > Impacted asset.
Select New.
On the form, fill in the fields.
Fields Description Recall campaign Name of the recall campaign. Recall campaign phase Recall campaign phase that you want to recall. Repair claim case Repair claim case number. Asset Asset that you want to recall. Install base Install base item. Select Save.