Claim details form

The Claim details form enables the dealer to enter the claim details for the repair work performed.

Field	Description
Asset	Asset or product on which repair action is performed.
Requested by	User who is raising the repair claim request.
Consumer	Customer information that is auto-populated based on the install base.
Description	Short description on the repair claim.
Dealer	Dealer who is raising the repair claim request.
Reported date	Date on which the claim is being raised.
External work order	Claim work order number that is a string value.
Unit of measure	Quantity of assets that are raised for repair claim. Unit of measure is configurable. Available options are:- Box - Bundle - Carton - Case - Days - Each - Kit - Month - Pack - Year
Product usage	Enter the number of Asset used. It provides insights into how customers use a product.

Parent Topic:Repair form

[mco-submit-repair-claim-for-recall]