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Use › Manufacturing Commercial Operations
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Using MCO workspace

The workspace portal or the agent workspace enables the OEM or the manufacturers to create, view, and approve claims.

TasksDescription
Repair claimThe OEM can create, view, and approve repair claims.
Sales promotion managementThe OEM can create sales promotion for the customers based on the required criteria.
Sales promotion claim managementThe OEM can create, view, and approve sales promotion claims.
Pre-authorization requestsThe OEM can create, view, and approve pre-authorization request.
Product non-conformanceThe OEM can create and view product non-conformance cases.
Product quality investigationThe OEM can create and view product quality investigation cases.
Remediation action plansThe OEM can create and view remediation action plans.