Reference

Reference topics provide additional information about Manufacturing Commercial Operations.

• Components installed
  Several types of components are installed with installation of the Manufacturing Commercial Operations application. These components include user roles, tables, plugins, ServiceNow Store applications, and business rules.
• Data model
  Learn about the Manufacturing Commercial Operations application as well as its entitlements and integrations by viewing the data model and integrations architecture diagrams. These diagrams show the relationships between the tables and roles within the application. They provide an overall picture of how the Manufacturing Commercial Operations application operates.
• MCO Integration APIs
  Use ServiceNow APIs to change functionality and add features in the Manufacturing Commercial Operations (MCO) solution.
• Repair form
  Includes all the forms related to repair and recall.
• Sales promotion form
  Includes all the forms related to the sales promotion.
• Quality issue management form
  Includes all the forms related to quality issue management.
• General form
  General forms used in MCO.
• Domain separation for MCO
  Domain separation is supported for Manufacturing Commercial Operations. Domain separation enables you to separate data, processes, and administrative tasks into logical groupings called domains. You can control several aspects of this separation, including the users who can see and access data.