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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Dealer tables

This section explains the dealer tables in Manufacturing Commercial Operations.

Dealer plugin

The dealer [sn_dealer_mgmt] feature adds or modifies the existing tables:

  • Service Organization [sn_customer_service_organization]
  • Business Location [sn_csm_business_location]
  • Internal Business Location [sn_csm_business_location_internal]
  • External Business Location [sn_cms_business_location_external]
  • Service Organization member [sn_cms_service_organization_member]
  • Service Organization External Staff [sn_cms_svc_org_member_responsibility]
  • Channel Partner [sn_prm_channel_partner]
  • Service Organization External Staff [sn_csm_service_organization_external_staff]
  • User [sys_user]

The dealer plugin adds the following tables.

TableDescription
Dealer\[sn\_dealer\_mgmt\_dealer\]Stores the dealership records.
Service Organization\[sn\_customer\_service\_organization\]Stores records for service organizations, including business locations and internal business locations. A service organization provides the base framework that supports the customer value chain. The chain includes the internal and external service organization. For example, automobile manufacturers with multiple dealerships.
Business Location\[sn\_csm\_business\_location\]Stores business location records. A business location is a type of service organization.
Internal Business Location\[sn\_csm\_business\_location\_internal\]Stores the internal business location records that are involved in providing goods and services. For example, stores and branches.
External Business Location\[sn\_csm\_business\_location\_external\]Stores the external business location records that are involved in providing goods and services. For example, franchises and dealerships.
Channel Partner\[sn\_prm\_channel\_partner\]Stores the channel partner information such as name, contact details.
User\[sys\_user\]Stores the user records, such as user id and password.
Service Organization member\[sn\_csm\_service\_organization\_member\]Stores records of the relation between the member and service organization.
Service Organization External Staff\[sn\_csm\_service\_organization\_external\_staff\]Stores records for the users who belong to external service organizations.
Service Organization Member Responsibility\[sn\_csm\_svc\_org\_member\_responsibility\]Configure the responsibilities of the staff working at service organizations or its extended entities.

To learn more about the Service Model Foundation, see .

Parent Topic:Dealer data model