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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Analyze quiz details in Workforce Optimization for ITSM

Access a quiz to analyze the details.

Before you begin

Role required: sn_wfo_cfg_itsm.manager

Procedure

  1. Navigate to Workspaces > Manager Workspace.

  2. Select the coaching icon.

  3. Select the Learning tab.

  4. Go to Learning courses > Internal courses.

  5. Select a quiz.

  6. Select View quiz details.

    The quiz details page appears.

Parent Topic:Learning in Workforce Optimization for ITSM