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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

View software counter results for the legacy Software Asset Management plugin

Software counter results provide detailed information about each grouping that is formed through the legacy Software Asset Management (com.snc.software_asset_management) plugin.

Before you begin

Role required: sam

Procedure

  1. On the Software Counter form, click a name in the Software Counter Results related list.
Image omitted: SAMSoftwareCounterResults2.png
SAM software counter results 2
  1. View the Software Counter Result form (see table).

    All fields on the form are read-only.

Image omitted: SAMSoftwareCounterResults3.png
SAM software counter results 3
|Field|Description|
|-----|-----------|
|Software counter|Name of the software counter whose results are displayed.|
|Grouping|Grouping this software belongs to.|
|Parent|Name of the parent software, if one exists, assigned to this software.|
|Rights|Number of rights available in the group.|
|Installs|Number of rights used by installations of the software in the group.|
|Immediate compliance|Number of additional rights needed for the group to achieve compliance based on installations.|
|Planned compliance|Number of additional rights needed for the group to achieve compliance based on installations and number of unused entitlements available.|
|Usage Section|
|Foreground|Total duration of foreground usage of the software, based on all the installations for the group.|
|Background|Total duration of background usage of the software, based on all the installations for the group.|
|Times used|Total number of times the software was used, based on software usage records for the group.|
|Duration|Total duration of software usage, based on software usage records for the group. \(Not the sum of Foreground and Background.\)|
|Related List|
|Summary|Breakdown of software counter results by[type](c_UseTheSoftwareCounter.md). Click a type to view a detailed [summary](t_ViewASoftwareCounterSummary.md).|

Parent Topic:Software license reconciliation counters for the legacy Software Asset Management plugin