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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Manage software models using the legacy Software Asset Management plugin

The legacy Software Asset Management (com.snc.software_asset_management) plugin uses software models to manage licenses, specifically in software counters and license restrictions, and to track upgrade and downgrade licenses.

Before you begin

Role required: sam or model_manager

About this task

Create software models for all of the software your organization wants to monitor. Software models can also be imported from another source such as the Discovery application.

Note: Software does not create configuration items. If the discovery tool you use supports and finds ISO information, details such as ISO ID and ISO serial number are added to the Software Model form for compliance purposes.

Procedure

  1. Navigate to All > Software Asset > Software Models.

    Users with the model_manager role can navigate to Product Catalog > Product Model > Software Models, but cannot administer all aspects of software models.

  2. Click New.

  3. Complete the form.

FieldDescription
Display name[Read-only] Name of the model. A system property called glide.cmdb_model.display_name.shorten controls how software model display names are generated. Administrators can configure the property.
ManufacturerThe company that built the model.
NameThe manufacturer-assigned name of the model or an abstract name specified by the model manager, such as Field Agent Laptop.
EditionThe edition of the software model, such as Professional.
General
Short descriptionA brief description of the model.
Model categories[Read-only] The category the model is assigned to. The system automatically sets the value to Software License. This field is a glide list.
Asset tracking strategyThe process the model should be tracked by. Choose from the following:- Leave to Category: model is transparent and the asset class is defined solely by the category. - Create Consumable Asset: model forces the asset class to be consumable, regardless of what the category defines as the asset class. - Don't create assets: model blocks asset instantiation, regardless of what the category defines as the asset class.
Acquisition methodThe method for purchasing the model. Options are Both, Buy, and Lease.
CostThe cost a single unit of the model.
DepreciationThe depreciation scheme for the model.
Model numberThe specific model number assigned to the item by the manufacturer.
BarcodeThe barcode number assigned to the model. Barcodes are usually assigned by the manufacturer.
OwnerThe person responsible for the model.
StatusThe current status of the model. Options are In Production, Retired, and Sold.
CertifiedThe option that determines whether the model is approved for use.
CommentsInformation about the model that would be helpful for others to know.
License
VersionThe exact version of the software. For example, Version 2.
MajorThe ISO major version number of the software.
MinorThe ISO minor version number of the software.
BuildThe build number of the software.
Software categoryA category name for grouping software with similar characteristics.
Single or multi licenseDefines whether this model uses a single license or multiple licenses.
Maximum socket countMaximum number of CPU sockets that a computer must have for the software to be installed.
License typeThe tracking type for the license. For example, by number of users, per workstation, per installation with IBM PVU or per Oracle processors. If you select the By number of users option, you can create a software counter and specify the number of installations per license.
Activation statusThe activation state of the software model. Options are None and Activated.
ISO idThe unique ISO identification number of the software product.
ISO serial numberThe serial number issued by ISO for the software.
Application modelApplication associated with this software.
RightsNumber of licenses granted to this software.
Minimum usersMinimum number of user licenses required for this software.
Maximum usersMaximum number of user licenses required for this software.
Suite Components
Inference percentThe percentage of suite components that need to be present on a system to count as a suite. Used for suite management. For example, Suite A consists of 5 products. If the inference percent is set to 60% and a discovery tool finds three of the products on the system, the software is flagged for possible purchase as a suite.
ComponentsThe child product or products of the suite. For example, Microsoft Word and Microsoft Excel are child products of Microsoft Office.
Suite Parents
ParentsThe parent suites to which the software is assigned. For example, the parent suite for several common Microsoft products is a version of Microsoft Office.
Upgrade
UpgradesAn alternative version license to which you have rights. For example, if you purchase version 4 of a software product shortly before version 5 is released, your version 4 license may include a free upgrade to version 5 when it is released.
Downgrade
DowngradesAn alternative version license to which you have rights. For example, if you purchase version 4 of a software product, your version 4 license may include downgrade rights to version 3.
Licenses
Software LicensesThe software licenses that should be created automatically from this model. Note: This embedded list shows all assets created from this model, whether or not they are software licenses, in versions prior to this release.
Catalog Item
Product CatalogThe information about the model as it appears in the product catalog and service catalog. Information only appears if the model has been published to the product catalog.
DescriptionDescription of the software model as it appears in the product catalog.
PictureAn image of the software logo.
Any software licenses you create and assign to the new model are displayed in the **Licenses** embedded list on the Software Model form.

Parent Topic:Legacy Software Asset Management plugin

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