Downgrade a license using the legacy Software Asset Management plugin

Use the legacy Software Asset Management (com.snc.software_asset_management) plugin to downgrade a software license through one of two methods: through a software model record or through a software license record.

Before you begin

Role required: sam

About this task

Note: Downgrade children set on the software license applies specifically to that license. If a downgrade child is set on the software model, it applies to all licenses of that model.

Procedure

1. Complete the following steps to downgrade a license from a software model record.

   1. Navigate to Software Asset > Software Models.

   2. Select a model.

   3. In the Downgrade section, double-click under the Downgrade child column heading.

   4. Select a software model from the list.

   5. Click the green check mark.

2. Complete the following steps to downgrade a license from a software license record.

   1. Navigate to Software Asset > Software Licenses.

   2. Select a license.

   3. Click New in the Software Upgrade and Downgrades related list.

   4. Select a software model from the list.

   5. Select the Start and End dates.

   6. Click Submit.

3. Identify a downgrade child from a software license record using the legacy Software Asset Management plugin
   Use the legacy Software Asset Management (com.snc.software_asset_management) plugin to identify a downgrade child from a software license record.

Parent Topic:License upgrade and downgrade with the legacy Software Asset Management plugin