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Service Operations Workspace for ITSM reference › Service Operations Workspace for ITSM › IT Service Management
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Version compatibility between Service Operations Workspace for ITSM and Service Operations Workspace ITOM

Look for the version compatibility between Service Operations Workspace for ITSM and Service Operations Workspace for ITOM applications.

Version compatibility chart

Ensure that the following applications have compatible upgraded versions:

  • Service Operations Workspace ITSM Applications application (sn_sow_itsm_cont)
  • Service Operations Workspace ITOM Applications application (sn_sow_itom_cont)
Service Operations Workspace for ITSM (sn_sow_itsm_cont)Service Operations Workspace for ITOM (sn_sow_itom_cont)
1.1.x21.0.y
1.2.x21.1.y
1.3.x21.2.y, 21.5.y, and 21.6.y
2.0.x22.0.y
2.1.x22.1.y and 22.y.y
3.1.x23.y.y
4.x.x24.y.y
5.0.x24.2.y
5.1.025.3.x
6.1.126.1.y
7.0.x26.3.y

Parent Topic:Service Operations Workspace for ITSM reference

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Terminology in Service Operations Workspace for ITSM

Additional roles for SOW admin

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Components installed with Service Operations Workspace ITSM Applications