Notify in Service Operations Workspace

Notify in Service Operations Workspace provides support for SMS, telephone, and the service providers on the ServiceNow AI Platform for communicating internally with team members and externally with customers and contractors.

For more information about configuring Notify, see Notify.

• Use Twilio to make conference calls in Service Operations Workspace
  Use Twilio to schedule conference calls with stakeholders to resolve incidents in Service Operations Workspace.
• Use Webex for conference calls in Service Operations Workspace
  Use Webex to schedule the conference calls with the stake holders to resolve the incidents in Service Operations Workspace.
• Use Zoom to make conference calls in Service Operations Workspace
  Use Zoom to schedule the conference calls with the stake holders to resolve the incidents in Service Operations Workspace.
• Use Microsoft Teams to make conference calls in Service Operations Workspace
  Use Microsoft Teams to schedule the conference calls with the stake holders to resolve the incidents in Service Operations Workspace.

Parent Topic:Collaboration in Service Operations Workspace