Manage Zoom conference calls in Service Operations Workspace

Add or mute participants in a Zoom conference call in Service Operations Workspace.

• Add participants to an existing Zoom call in Service Operations Workspace
  Add a participant to a conference call to participate in the discussion to resolve the incident.
• Join a conference call from Zoom in Service Operations Workspace
  Join an existing conference call to participate in the discussion to resolve an incident.
• Mute participants from a Zoom conference call in Service Operations Workspace
  Join an existing conference call to participate in the discussion to resolve an incident.

Parent Topic:Use Zoom to make conference calls in Service Operations Workspace