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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Enroll in Learning to take a learning course or complete a learning path

When you enroll in a learning course or learning path, the application creates a learning task. You can track the progress of the course or path using the learning task.

Before you begin

Role required: sn_wfo_cfg_itsm.employee

Procedure

  1. Navigate to Workspaces > Service Operations Workspace.

  2. Select the Learning icon

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Learning icon.
  1. Select the Discover tab.
To enroll in a course or a path by browsingDo this
The full catalog

Enter a name or a description in the search field.Note: You can also narrow down the display of courses based on the following fields:

  • Type—course or a path
  • Skill—skill associate with the course or path
  • Source—internal or external
  • Time to complete—estimated duration to complete the course or path
  • State—completed, in-progress, or unassigned or not enrolled
Recommended learningSelect Browse recommended learning. The content is grouped into different categories. For more information, see Recommendation grouping.
  1. Select a course or a path in which you'd like to enroll.

  2. Select Enroll.

Parent Topic:Learning path and course item discovery in Service Operations Workspace