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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Universal Task in Service Operations Workspace reference

Several types of components are installed with activation of the Universal Task application, including tables and user roles.

Roles installed

Role title [name]DescriptionContains roles
Admin [sn_uni_task.admin]View and configure the Universal Task applicationNone
Report view [sn_uni_task.report_view]Access and view Universal Task reportsNone
Employee form admin [sn_uni_task.emp_form_admin]Create and manage Employee formssurvey_admin
Employee form creator [sn_uni_task.emp_form_creator]Create and modify employee formssurvey_creator
sn_uni_task.template_adminCreate and manage Universal Task templatesNone

Tables installed

TableDescription
Universal Task \[sn\_uni\_task\_universal\_task\]Store the Universal Task record details for a department-specific table.
Universal Task Configuration \[sn\_uni\_task\_config\]Store the list of task types for each department-specific table.
Catalog Task Configuration \[sn\_uni\_task\_catalog\_task\_config\]Stores the catalog items details of the department-specific table.
Base Task Configuration \[sn\_uni\_task\_base\_task\_config\]Serves as the base table for the configuration tables for all task types.
Employee Form \[sn\_uni\_task\_employee\_form\]Stores the employee form records that were created for the Collect employee input task type.
Employee Input Task Configuration \[sn\_uni\_task\_emp\_input\_task\_config\]Stores the roles that can view the responses of completed employee forms for each department-specific table.
Universal Task Template \[sn\_uni\_task\_template\]Stores the universal task templates with predefined field values that can be applied on Universal Task forms.
Universal Task Dynamic Template Mapping \[sn\_uni\_task\_dynamic\_template\_mapping\]Stores the dynamic template mappings between Universal Task fields and parent table fields.

Parent Topic:Universal Task in Service Operations Workspace