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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Service Catalog dashboard

Dashboard providing a view into metrics for catalog items.

KPIs for Service Catalog.

Data VisualizationDescription
Catalog Item best practice deviationsNumber of deviations from the best practices for active catalog items.
Catalog item VA render typeCatalog items distributed by how they will be rendered on a Virtual Agent bot.
Catalog item fulfillment automation level distributionDistribution of the catalog items that are fulfilled automatically.
Catalog item translation coverageLanguage wise distribution of the catalog items that are translated.

For more information on the service catalog KPIs see, Monitoring aggregated catalog item data.