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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Problem Management model state transition condition form

Description of the field values for the model state transition condition form.

FieldDescription
NameUnique name for the condition.
State TransitionState that you're applying the transition condition to. This field is automatically set with the state that you're applying the condition to.
DescriptionDetailed description of the condition.
RequiresCondition for your transition. You can select a pre-defined condition or select Transition Condition to define a condition. To create pre-defined conditions, see Create predefined conditions.
Condition (condition builder)Condition on the problem task record that must be fulfilled to enable the transition.
Condition (script)Script that must be fulfilled to enable the transition. The script returns a value of True when passed.
ActiveOption to make the condition active.

Parent Topic:Reference section for Problem Management