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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Problem model form

Description of the field values for the problem task model form.

FieldDescription
NameUnique name for the problem model.
Default problem modelOption for enabling the problem model as a default model on the problem request form.
ActiveOption for specifying that this model is available for selection when creating a problem request.
DescriptionDetailed description of the problem model.
Advanced SecurityOption to enable role-based access controls and user criteria to tailor the problem creation landing page views. When you enable Advanced Security, the Available For, Not Available For, and Can write tabs appear next to the Model States tab.
Read RolesOption to define the roles to view the problem model.
Write RolesOption to define the roles to edit the problem model.

Parent Topic:Reference section for Problem Management