Migrated
You have successfully activated the Problem Management Best Practice - Madrid - State Model plugin and updated your problem and problem task records to the new best practice states.
Before you begin
Role required: admin
Procedure
View the records after migration in the related links.
The records are listed in one of the following related lists:
- Problems by State
- Problem Tasks by State
- If any record failed to migrate, verify the reason for the failure, resolve it, and migrate the records again.
The failed records are listed in one of the following related lists:
- Failed Active Problem Updates
- Failed Active Problem Task Updates
- Failed Inactive Problem Updates
- Failed Inactive Problem Task Updates
- Click Finish to return to guided setup to perform the clean-up tasks.