Viewing schedules and request time-off

View your schedule, see the members of your group, request time off, and set your preferences for contact methods.

As an itil user you can perform these tasks:

• View On-Call schedules
• Configure my availability and contact preferences

• Request time off and suggest who can cover

• View On-Call schedules
  The tiled grouping of on-call shift schedules helps you to review shifts rather than having to search through all shifts in the system.

• Configure my availability and contact preferences
  You specify your availability and the methods to use to contact you for On-Call escalations. The instance notifies you if an admin overrides your settings for some reason.
• View my group schedules
  You can see the on-call schedules for your groups.
• View my personal schedule on the My Schedule report
  You can view when you are on call and the escalation lineup for a particular date range.
• Request time off and suggest who can cover
  You can schedule your own time off and suggest a suitable cover from among fellow roster members.
• View my On-Call calendar on my calendar app
  You can subscribe to your On-Call calendar using your personal calendar client.

Parent Topic:On-Call Scheduling