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Configure › ITSM Success Dashboard indicators › IT Service Management
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Run Update formula script for ITSM Success Dashboard indicators

Run the UpdateFormulasSD script to recalculate all the formulas in ITSM Success Dashboard indicators if you see outdated data in the dashboard.

Before you begin

Role required: admin

Procedure

  1. Navigate to All > System Definition > Scheduled Jobs.

  2. Open the UpdateFormulasSD list from the list.

  3. Select Execute Now.

    Note: UpdateFormulasSD is a scheduled job that executes once in 24 hours.

Parent Topic:Configuring ITSM Success Dashboard indicators