Create target for the KPI in the Success Dashboard

Create a target for a KPI to be on par with the benchmark score or the organizational targets.

Before you begin

Role required: user

Procedure

1. Navigate to All > Success Dashboard > Success Dashboard.

2. Select Performance Quality tab.

3. Select Targets.

4. Select Create Target (+) icon.

1. On the form, fill in the fields.

   Field	Description
   New value	Option to enter the target value for your KPI.
   Target start date	Option to select the target start date.
   Target review date	Option to select the date to review the target.

2. Select Save.

   Note: Select Refresh to view the target set on the trendline.

Parent Topic:Maximise the benefits of using the ITSM Success Dashboard indicators