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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

ITSM Software Asset Management

The software asset management features of the ITSM suite can be activated using one of the plugins in the feature table.

Note: These features support IT service management processes related to software assets.

For the Software Asset Management product (requires a separate subscription), see Software Asset Management.

Note: The Software Asset Management product is a standalone application supporting advanced use cases for software asset management.

ReleasePluginDescription
- Activation: Kingston - Introduced: KingstonSoftware Asset Management Foundation pluginManage your software assets using manual normalization and reconciliation to determine software compliance.
  • Activation: Jakarta and earlier
  • Introduced: Berlin

Note: Customers who have the Software Asset Management plugin enabled on a release prior to Kingston can continue to use the Software Asset Management plugin.

Legacy Software Asset Management pluginManage your software licenses.
  • Legacy Software Asset Management plugin
    The legacy Software Asset Management (com.snc.software_asset_management) plugin activates the legacy ITSM Software Asset Management feature that is provided with the Asset Management application.
  • Software Asset Management Foundation plugin
    The Software Asset Management Foundation plugin activates the ITSM Software Asset Management feature provided with the Asset Management application.

Parent Topic:Asset Management common applications