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Reference › Incident Management › IT Service Management
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Incident Management data model

Learn about the Incident Management application by viewing the data model diagram. This diagram shows the relationships between the tables within the application and provides an overall picture of how the Incident Management application operates.

Data model

The following diagram shows the tables and their relationships within the Incident Management application.

The flexibility of the Incident Management platform provides you with a data model that you can extend and leverage to fit your needs.

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Incident management data model

Parent Topic:Reference section for Incident Management