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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Components installed with Incident Communications Management

Several types of components are installed with activation of the Incident Communications Management plugin (com.snc.iam), including tables and user roles.

Note: The Application Files table lists the components that are installed with this application. For instructions on how to access this table, see Find components installed with an application.

Demo data is available for this feature.

Roles installed

Role titleDescriptionContains roles
ia\_adminCan create, edit, or cancel incident communication plan, incident communication task, and manage contact information. Note: The role is available when you activate the Notify plugin.- contact\_admin - sn\_comm\_management.comm\_plan\_manager - notify\_view
sn\_iam\_adminConfigure all Incident Communications Management features including creating, editing, or canceling incident communication plan, communication task, and managing contact information. Additionally, this role can administer all Incident Communications Management capabilities.ia\_admin
contact\_userCan view contacts, contact definitions, contact responsibilities, and default overrides.NA
contact\_adminCan create and edit contact definitions and contact responsibilities.contact\_user
sn\_contact\_adminConfigure all Contact Management features including creating and editing contact definitions, contact responsibilities, configuration of major incident \(MI\) users, recipient lists, and groups.contact\_admin
sn\_tcm\_adminConfigure all Task Communications Management features including communication plans and tasks. For more information, see Components installed with Task Communications Management.- comm\_plan\_admin - comm\_plan\_mgr

Tables installed

TableDescription
Impacted CI \[impacted\_ci\]The CIs impacted by the source CI in the incident communication plan.
Incident Communication Plan \[incident\_alert\]The Incident Communication Plan table extends from the Communication Plan table \[comm\_plan\] so that the incident communication plan inherits any future enhancements made to the communication object.
Incident Communication Task\[incident\_alert\_task\]The Incident Communication Task table extends the Communication Task table \[comm\_task\].

Parent Topic:Incident Communications Management reference