Managing Incident Communications › Incident Communications Management › IT Service Management

Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Create adhoc incident communication plan

Create an adhoc incident communication plan to manage and track communications around a high-priority incident or other issues.

The adhoc incident communication plan can be created in the following ways:

Create adhoc incident communication plan from Incident Communications Management.
Create adhoc incident communication plan from an incident.
Create adhoc incident communication plan from Incident Communications Management
Create an incident communication plan from Incident Communications Management when an issue is not considered earlier. If you need collaboration on that issue, you can create an incident communication plan.
Create adhoc incident communication plan from incident
Create an adhoc incident communication plan from an incident when an issue related to the incident is not considered earlier. The incident automatically populates the required information in the adhoc communication plan, saving you time and effort.