Manage releases for digital products and services › Use › Digital Product Release › IT Service Management

Release: Australia · Updated: 2026-05-11 · Official documentation · View source

Manage configuration items in a release

View and manage the configuration items (CIs) in a release phase. Use the associated CIs to manage change requests and tasks in the release.

Before you begin

Role required: sn_dpr_model.product_manager, sn_dpr_model.release_coordinator, or sn_dpr_model.release_admin

About this task

You can add a specific configuration item to a phase only once, although it can be added to multiple phases in the release.

Procedure

Navigate to Workspaces > Digital Product Release Workspace.
Select the releases icon (

Image omitted: dpr-icon-release.png
Releases icon.\).

Select a release from the list to open.
Select Configuration items.

The list displays all CIs that are associated with the selected phase.
Select a phase from the Phase list to add or remove configuration items.

Option Steps

Add existing CIs to the release phase

Select Add.

When product-level release settings are configured, only the configuration items of CI classes defined in the release settings are available for selection. If no CI classes are configured in the product settings, all CI classes are available. For more information, see Configure product-level release settings.

Additionally, CIs are filtered by lifecycle stage or operational status based on the value defined in the sn_dpr.ci_default_query system property. To control which CIs are available for selection, modify this property. For more information, see Digital Product Release properties.

Select the CIs to add to the phase.
Select Add. The selected configuration items are added to the phase.

Remove associated CIs from a phase

Select configuration items form the list to remove from the phase.
Select Remove.

Parent Topic:Manage releases for digital products and services