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Use metric rules for DEX › Monitor › Digital End-User Experience › IT Service Management
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

View alerts generated from metric rules

Easily track performance insights with alerts from metric rules.

Before you begin

Role required: sn_dex.user or sn_dex.admin

Procedure

  1. Navigate to Workspaces > Service Operations Workspace.

  2. In the primary navigation pane, select the Express list icon (

Image omitted: icon-express-list.png
The Express list icon that displays all the active alerts.\).
**Note:** When multiple alerts are triggered for events that are part of the same rule, these alerts are automatically grouped.

For more information on alert grouping, see [DEX alert grouping](alert-grouping.md).