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Configuring DEX for Microsoft 365 › Configure › Digital End-User Experience › IT Service Management
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Configure a connection for DEX for Microsoft 365

Add and configure the Microsoft Teams connections to authenticate ServiceNow requests in the DEX for Microsoft 365.

Before you begin

Role required: admin

Procedure

  1. Navigate to All > Process Automation > Flow Designer.

  2. Select the Integrations tab.

  3. Select the Connections tab.

  4. Configure the DEX for Microsoft 365 connection.

    1. Locate the DEX for Microsoft 365 connection alias and select View Details.

      Note: Don't select Add Connection.

    2. Select Edit or, if you are configuring the DEX for Microsoft 365 for the first time, select Configure.

    3. In the Configure Connection form, fill in the fields.

4.  Select **Configure and Get OAuth Token**.

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FieldDescription
NameName to identify the alias record associated with this connection. This is set to DEX for Microsoft 365.
Connection URLConnection URL. Enter `https://graph.microsoft.com`.
API VersionThe value is set to v1.0 by default.If you are using any other API version, update the version number here.
Token URLOAuth server token endpoint. Enter `https://login.microsoftonline.com//oauth2/v2.0/token`.
Client IDApplication ID created during application registration.
OAuth Client SecretClient secret created during application registration.