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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Customize Desktop Assistant home page

Modify the Desktop Assistant home page as required.

Before you begin

Confirm that the DEX Desktop Assistant [sn_dex_desktop] application has been installed. For more information, see Install Application and Device Health and Download and install Desktop Assistant.

Role required: sn_dex_desktop.admin

Procedure

  1. Navigate to All > Desktop Assistant > Configuration > Application.
Image omitted: dex-da-home-page-form.png
The Desktop Assistant page that provides options to modify your home page title or brief description, as well as activate notifications and the chat icon.
  1. On the Desktop Assistant form, edit the required fields.
FieldDescription
TitleTitle of the home page.
DescriptionBrief overview of the content and purpose of the product.
Employee Center URLURL to the Employee Center where employees can access important resources, information, and tools related to their work.
Notifications enabledOption to enable or disable the notification bell icon.
ThemeOption to apply theme to the Desktop Assistant application. The default theme is Employee Center \(EC\) Theme.You can customize themes by modifying specific CSS variables. For more information, see Customize themes for Desktop Assistant.
Virtual Agent enabledOption to enable or disable the chat icon.
  1. Customize the logo for the Desktop Assistant home page.

    Note:

    • By default, the ServiceNow logo is applied. The base system logo measures 253  px by 73  px.
    • When uploading a custom company logo, make sure it does not exceed the maximum supported size of 10 rem by 5 rem (approximately 160 px by 80 px).
    • In the Logo field, select Update.

    • Select Choose File and select an image from your system.

    • Select OK.

    • To delete the logo, select Delete in the Logo field.

  2. Select Update.