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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Create a DevOps tool integration

To create a DevOps tool integration, your integration developer configures DevOps tool integration settings, and a Workflow Studio subflow to collect and transform data from the source tool. Then your DevOps admin configures your DevOps tool connections.

Before you begin

Note: When creating an integration as a scoped app, the system admin must assign these roles to the integration developer so the integration developer is able to create tool integration and integration capability records for the specific scope.

  • Developer role for the scoped app
  • DevOps admin role

Role required: sn_devops.admin

About this task

Creating a DevOps tool integration procedure involves configuration by both your integration developer and your DevOps admin.

  • Your integration developer creates a tool integration record in DevOps, a Workflow Studio subflow, a tool capability mapping, and an integration capability record in DevOps to map the capabilities and actions together.

    Note: Notification, connect, and discover capabilities are supported.

  • Your DevOps admin sets up DevOps connections (planning or coding tool), and configures the source tool with the webhook and credentials.

This procedure provides detailed steps to create your DevOps tool integration.

Procedure

  1. Integration developer:

    Configure the source tool integration capabilities and actions, and a subflow.

    1. Navigate to DevOps > Integrations > Tool Integrations and create a record to define the tool you are integrating (source tool).

      Note: Do not edit the tool integration records provided with the DevOps application.

Tool labelSample Code Tool
TableCode Tool \[sn\_devops\_tool\]
Use packageable integrationsSelected
Integration version1.0
ActiveSelected
2.  Navigate to **Flow Designer** > **Designer** and [create a subflow](creating-dev-ops-subflows.md) to collect and transform data from the tool you are integrating \(source tool\).

    **Note:** The **Run As** field must be set to System User, and the **Inputs** label must be set to current variable.
NameCode Tool Notification
ApplicationSample Integration App
Accessible FromAll application scopes
DescriptionCode tool for integration app
Run AsSystem User
    The subflow must contain Get More Data via API calls, and/or transform the original payload. Copy the transformed payload into the inbound events record.

    **Note:** Do not edit the DevOps main flow.

3.  Navigate to **DevOps** > **Integrations** > **Tool Capability Mappings** and create a record to map the tool integration record to the tool type capability.
Tool integrationSample tool
Tool type capabilityCode
4.  Navigate to **DevOps** > **Integrations** > **Integration Capabilities** and create a record to specify the action for the tool capability mapping.

    **Note:** Do not edit the integration capability records provided with the DevOps application.
Tool integrationSample Code Tool
Capability mapping

Sample Code Tool-Code

Note: Do not edit tool type capability records.

Action

Notification

Note: Do not edit tool action records.

ActiveSelected
Timeout \(ms\)Timeout for the corresponding subflow. If execution of the subflow exceeds this value, a timeout exception occurs. Value is in milliseconds \(ms\). Default is 45,000 \(45 seconds\).
Subflow name

x_snc_sample_integ.code_tool_notification

The name is prefixed by the scope name and a dot (.) before the actual subflow name.

For example, given:

  • connect_code_tool subflow
  • my_app_scope scope The value for this field is my_app_scope.connect_code_tool.

Note: If the Subflow name field is left blank for a Notification capability, default handling of notifications occurs.

See Notification tool capability action.

Domainglobal
  1. DevOps admin:

    Configure the connection from DevOps to the source tool.

    1. The tool record must contain:

      • Reference to the tool integration record created by the integration developer (in the Tool field)
      • Tool label
      • Connection alias (connection and credential)
        1. Copy the notification (webhook) created on the DevOps planning tool to the source tool service hook of the notification endpoint and set the credentials to devops.integration.user.

    You can view the state of integration events in the Inbound Event list (DevOps > Administration > Inbound Events).

    The inbound event record state is set to Processed once the object has been inserted into the DevOps Core table. Event states include New, In Progress, Processed, Unmatched, and Error.

  2. If the tool integration record and the subflow are created in a different scope, the DevOps admin must create two new Cross scope privileges records to allow the app to access the inbound events table.

    Navigate to System Applications > Application Cross-Scope Access and create read and write cross scope privileges records to allow your app to access the inbound events table.

    FieldReadWrite
    Source ScopeAuto populated based on the current application
    Target ScopeDevOps
    Target Namesn_devops_inbound_event
    Target TypeTable
    OperationReadWrite
    StatusAllowed

Parent Topic:User-created integrations in DevOps Change Velocity