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Adjust a contract › Contracts › Contract Management use › Contract Management › Asset Management common applications › IT Service Management
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Cancel a contract

You can cancel a contract when the State is Active.

Before you begin

Role required: admin, contract_manager(core UI and Hardware Asset Workspace only), sn_eam.enterprise_admin (Enterprise Asset Workspace only), or sn_eam.enterprise_asset_manager (Enterprise Asset Workspace only)

About this task

After a contract is canceled, the following process occurs.

  • The contract State changes to Canceled.
  • Condition checkers are changed to inactive.
  • Renew and Extend buttons become inactive.
  • Contract rate cards become inactive.

Procedure

  1. Open the list of contracts that are used across your deployment.

    • If you are using the core UI, navigate to Contract > Contracts > All.
    • If you are using the Hardware Asset Workspace, open the Contract management view and then select the All contracts tab.
    • If you are using the Enterprise Asset Workspace, open the Contract and lease management view and then select the All contracts tab.
    • Select a contract.

  2. Click Cancel Contract.

  3. Click Yes to confirm the contract cancellation.

Parent Topic:Adjust a contract