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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Quick tests for Continual Improvement Management

Validate the continued functionality of Continual Improvement Management during application development and after upgrades. Copy and configure these automated tests to identify customizations needing review. All test suites and tests should pass.

Note: To run CIM automated tests:

NameDescription
CIM Parent test suite

Parent test suite that contains multiple child test suites.- CIM Inbound Integration - CIM Outbound Integrations - CIM Phase and Task - CIM State Flow

Note: There is no dependency between child test suites.

CIM Inbound IntegrationsSuite that contains tests to create an improvement initiative from inbound integration applications. - Problem Management - Incident Management - Demand Management - Coaching - Survey Management - Assessments
CIM Outbound IntegrationsSuite that contains tests for all CIM outbound integrations. - From an improvement initiative: Create demand and create project. - From an improvement initiative task: Create knowledge article, change request, coaching opportunity, and story.
CIM Phase and TaskSuite that contains tests for CIM phase and CIM task creation, roll-up tasks, roll up phases, and dates.
CIM State FlowSuite that contains all CIM state-related tests.
CIM: Create a demand from an improvement initiativeTests that a user with the Improvement Manager role can create a demand from an improvement initiative.
CIM: Create a project from an improvement initiativeTests that a user with Project manager and Improvement Manager roles can create a project from an improvement initiative.
CIM: Create a change request from an improvement initiative taskTests that a user with the Improvement Manager role can create a change request from an improvement initiative task.
CIM: Create a coaching opportunity from an improvement initiative taskTests that a user with Coaching admin and Improvement Manager roles can create a coaching opportunity from an improvement initiative task.
CIM: Create a knowledge article from an improvement initiative taskTests that a user with Knowledge admin and Improvement Manager roles can create knowledge article from an improvement initiative task.
CIM: Create a story from an improvement initiative taskTests that a user with Project manager and Improvement Manager roles can create a story from an improvement initiative task.
CIM: Create a task within a phaseTests that a task can be created within a phase.
CIM: Improvement Coordinator creates a task and phaseTests that a user with the Improvement Coordinator role can create a task and phase.
CIM: Improvement Coordinator state flow from Approved to ImplementTests that a user with the Improvement Coordinator role can change an improvement initiative from Approved state to Implement state.
CIM: Improvement Manager creates a strategic objectiveTests that a user with the Improvement Manager role can create a strategic objective.
CIM: Improvement Manager creates a task and phaseTests that a user with the Improvement Manager role can create a task and phase.
CIM: Improvement Manager deletes an improvement initiativeTests that a user with the Improvement Manager role can delete an improvement initiative.
CIM: Improvement Requester cannot create a task or phaseTests that a user with the Improvement Requester role cannot create a task or phase.
CIM: Improvement Requester creates an improvement initiativeTests that a user with the Improvement Requester role can create an improvement initiative.
CIM: Inbound integration from AssessmentsTests that a user with the Survey administrator role can create an improvement initiative from an assessment.
CIM: Inbound integration from a coaching opportunityTests that a user with the Coaching admin role can create an improvement initiative from a coaching opportunity.
CIM: Inbound integration from Demand ManagementTests that a user with the Demand manager role can create an improvement initiative from a demand.
CIM: Inbound integration from Incident ManagementTests that a user with the itil role can create an improvement initiative from an incident.
CIM: Inbound integration from Problem ManagementTests that a user with the itil role can create an improvement initiative from a problem.
CIM: Inbound integration from Survey ManagementTests that a user with the Survey administrator role can create an improvement initiative from a survey.
CIM: Initiative reject approval state flow from Assess to AcceptedTests when an improvement initiative in Assess state is rejected by an approver, the state reverts back to Accepted.
CIM: Initiative state flow from Implement to On HoldTests that an improvement initiative in Implement state can be changed to On Hold state.
CIM: Initiative state flow from New through ClosedTests that an improvement initiative in New state can be progressed through states Accepted, Assess, Approved, Implement, Review, to Closed state.
CIM: Initiative state flow from On Hold to ImplementTests that an improvement initiative in On Hold state can be changed to Implement state.
CIM: Initiative state flow from On Hold to ReviewTests that an improvement initiative in On Hold state can be changed to Review state.
CIM: Initiative state flow from Review to ImplementTests that an improvement initiative in Review state can be changed to Implement state.
CIM: New phase planned end date checkTests that the planned end date for a new phase is at least one day later than the planned start date of the improvement initiative.
CIM: Phase creation for a new improvement initiativeTests that a phase is automatically created when an improvement initiative is created.
CIM: Planned end date always later than planned start dateTests that the planned end date of the improvement initiative is not earlier than the planned start date of the improvement initiative.
CIM: Roll-up phase to improvement initiative value checkTests that the phase-level roll-up value for the improvement initiative \(percent complete\) is accurate.
CIM: Roll-up tasks to phase value checkTests that the task-level roll-up value for the phase \(percent complete\) is accurate.
CIM: Skip approval process flowTests that the approval process is skipped when the Enable approval process for Continual Improvement initiatives property is cleared.
CIM: Submit an initiative in Accepted state to CancelTests that an improvement initiative in Accepted state can be submitted for Cancel action.
CIM: Submit an initiative in Approved state for Re-ApprovalTests that an improvement initiative in Approved state can be submitted for Re-Approval action.
CIM: Submit an initiative in Assess state for Revert to AcceptedTests that an improvement initiative in Assess state can be submitted for Revert to Accepted action.
CIM: Submit an initiative in Implement state for Re-ApprovalTests that an improvement initiative in Implement state can be submitted for Re-Approval action.

Parent Topic:Continual Improvement Management reference

Related topics

Quick start tests