Continual Improvement Management
The ServiceNow® Continual Improvement Management (CIM) application enables you to request improvement opportunities, and implement phases and tasks to meet performance goals, track progress, and measure success.
An improvement initiative consists of:
- Goals to measure success
- Phases to organize work effort
- Tasks with specific actions to complete
Continual Improvement Management concepts
- Continual Improvement Management overview
- Install Continual Improvement Management
- Identifying improvement opportunities
- Managing improvements
- Domain separation and Continual Improvement Management