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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Create a change schedule from the Change Schedules page

You can create a change schedule to view all scheduled changes, change tasks, blackout periods, maintenance windows for any given date, week, month, or year.

Before you begin

  • You have activated Change Management - Change Schedule plugin (com.snc.change_management.soc).
  • Role required: itil, sn_chg_soc.change_soc_admin, sn_change_role, sn_change_write roles, sn_change_write, or admin

Note:

  • A user with an ITIL role can create a Change Schedule definition and view the schedule definition that they have created.
  • An admin or a change schedule administrator can read or edit all Change Schedule definitions.

Procedure

  1. Navigate to All > Change > Schedules > Change Schedules and click New.

  2. On the form, fill in the fields.

    FieldDescription
    NameName of the change schedule.
    Start date fieldField from the change request form that indicates the start date as an example planned start date.
    End date fieldField from the change request form that indicates the end date as an example planned end date.
    ConditionConditions that determine which change requests display in the Change Schedule interface and the order in which those change requests are sorted.
  3. Click Submit.

    The change schedule is displayed in the timeline view.

Parent Topic:Change schedules

Related topics

Change schedules view

Create a change schedule from the change schedule definition

Add related tasks to a change schedule

Style rules definition