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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Success score rating

Based on the change success score rating, a color and text is associated that is displayed as part of the Change Success Score card. By default, four success score ratings are available with a specific score range.

Before you begin

Role required: admin

The following default ratings available.

  • Low
  • Medium
  • High
  • Excellent

Each rating is associated with a default range and color.

The Change Success Score Ratings table is used to hold the records of the text and a color associated with the success score range.

You can choose to modify the score range, color, introduce, or modify new rating values. The values defined here can be viewed in the Change Success Score card on the change Request form.

Image omitted: change-success-score-card.png
Change success score card

Procedure

  1. Navigate to All > Change > Administration > Change Success Score Ratings.

  2. Perform the given action based on your requirements.

    ActionProcedure
    To add a new score rangeClick New and fill in the range details and the color you want to associate and submit.
    To modify the existing rangeOpen the rating, and click the here link in the record information message to modify the values.
  3. Click Update.

Parent Topic:Change success score