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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Conflict calendar

The conflict calendar graphically represents the potential scheduling conflicts for a change request. Conflicts are identified as active change requests, blackout schedules, and changes scheduled outside maintenance schedules. Use the Scheduling Assistant to resolve any schedule conflicts.

Image omitted: change-req-conflict-calendar.png
Conflict Calendar page with highlighted callouts. For the text descriptions, refer to the table that follows.
SI \#UI ComponentDescription
1Scheduling AssistantEnables you to choose from the list of available time slots to resolve conflicts. For more information on resolving conflicts, see Manage your change schedules and resolve conflicts Manage your change schedules and resolve conflicts
2View FormReturns you to the Change Request form.
3CalendarEnables you to choose a date. When you select a date, you can view the schedule details of that day.
4Current day or monthEnables you to view the schedule of the current day or month when you click Today.
5Navigating datesEnables you to navigate to the previous day, the next day, or month, depending on the view type when you click the arrow buttons.
6Day or Month viewEnables you to change the calendar view to a day view or month view.
7Keyboard ShortcutsProvides you with keyboard shortcuts for quick navigation.
8OptionsEnables you to control the view of the calender, customize settings, or set the configuration filters using the Settings tab and the Configuration tab. From the configuration filters you can select and display the Assigned to, Assignment group, Configuration item, or Show all options in the Related Changes section. This section has the same value of the option selected for the current change.
9Change request blockEnables you to view the details of the change request.Note: Related changes section is displayed if other scheduled changes that potentially conflict with the change based on a schedule or assignment is detected. For example, if the same person is assigned to two or more changes at the same date and time, you can visually see the conflict and update one of the scheduled changes, as appropriate.

Parent Topic:Conflict detection

Related topics

Detect change conflicts

Create blackout and maintenance schedules in Change Management

Configure a change request to monitor outside maintenance schedule conflicts

Enable automatic change conflict detection

Detect conflicts manually and review conflict details