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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Benchmarks roles

The Benchmarks admin and the viewer roles are introduced with Benchmarks.

RoleCapabilitiesRoles inherited
sn\_bm\_client.benchmark\_admin- Set up Benchmarks from an instance - Opt in or out of the Benchmarks program - Enable, disable, or modify indicators \(including changing Performance Analytics indicator source, script, and conditions for those KPIs not requiring application-specific roles\) - Receive email notification when new aggregate monthly data is available - All functions of the Benchmarks viewer and Benchmarks recommendations roles 
sn\_bm\_client.benchmark\_data\_viewer- View full benchmark reports in Service Portal - View data visualizations and drill-downs for analyzing trends \(not PA scorecards\) - Download visualizations - View industry category or size comparisons - Receive email notification when new aggregate monthly data is available 
sn\_bm\_client.benchmark\_recommendation\_viewerView benchmark KPI recommendation candidates.sn\_process\_optimization\_viewer